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12/18/2017 7:41AM
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Customer Service


At the City of Newark, Division of Water & Wastewater, we strive to offer our customers courteous, quality, and timely service.  Whether you need to report a water emergency or just have a question about your bill, we're here to help.




The City of Newark is excited to announce a new online payment process to take effect October 2, 2017. With enhanced capabilities such as real-time payment and balance due, plus your usage history at your fingertips, you will be provided with a more extensive online experience. During this transition, expect to see interruptions in access to our “Pay Your Bill Here” service beginning on September 28, 2017.

Automated Meter Reading

Pay Your Bill

Rules & Regulations

Water & Sewer Rates


Contact Information

Frequently Asked Questions

How to Prevent Frozen Water Lines