A utilities most important management tool is timely and reliable meter reading information. Frequent meter readings support efficient operations and comprehensive customer service. This is why the City of Newark is implementing an Automated Meter Reading project beginning in March 2010.
An AMR system gives us the capability of receiving readings daily. This not only enhances our customer service, but also enables us to generate more accurate bills and to notify customers of unusual water consumption. Proactive leak detection saves not only the customer unwanted excess expenses but also helps all of the City of Newark Water customers.
The AMR system consists of three components. The first is the Meter Transmitting Unit (MTU), which is battery operated and is installed on the water meter. The MTU contains a radio transmitter that will send the meter reading. The second is the Data Collector Unit (DCU), that is a solar powered unit and will collect the meter readings sent by the MTU. Thirdly is the Network Control Computer (NCC), which receives the meter readings and formats the data for the utility billing computer.
Representatives from the Newark Water Department will be installing the new AMR equipment. To schedule an appointment, please call 740-670-7946 or e-mail us at amr AT newarkohiowater DOT net. For further information, please visit our AMR Questions and Answers section on this website.